Marathon Data Systems, LLC. Customer Service Applauded in New Business Management Book.
In his new book, What Plus How Equals WOW: A Methodology for Customer Service, Phillip Cooper discusses the customer service techniques applied at Marathon Data Systems, LLC. and other companies.
Cooper specifically discusses the way Marathon Data Systems, LLC. keeps customer notes, our friendly staff and the quick response time we offer our customers.
Cooper, the owner of Cooper Pest Solutions in Lawrenceville, NJ, is also a customer service consultant. Speaking around the country, he works with companies helping them find the WOW magic. Cooper works with administrative assistants to call centers, from entry level personnel to Presidents of organizations.
To contact Phillip Cooper visit his web site at www.cooperpest.com.
To find out more about his book and how to WOW your customers click here.
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